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A diner was left on the bring of tears after being barred by a restaurant for his "chavvy" clothes.
David Fulton, from Folkestone in Kent, felt embarrassed when staff at at Maidstone's Miller & Carter steakhouse critiqued his wardrobe on Wednesday.
The 27-year-old had planned to dine with a friend to celebrate the purchase of a new car.
Mr Fulton arrived at the restaurant wearing a tie-dye Ralph Lauren t-shirt and faded jeans, while his friend wore a light blue Ralph Lauren t-shirt, dark shorts, and black trainers.
The duo had been told when making their booking that Miller & Carter steakhouse had a strict dress code – with a text sent to Mr Fulton warning “tracksuit's, hoodies, sports/work wear” would not be tolerated.
Speaking to KentLive, Mr Fulton relayed his ordeal – after he and his friend felt they scrubbed up well for their meal.
The civil servant claims his friend had called the restaurant in advance to describe what he was wearing, and had been told the description sounded “fine” in relation to their dress code.
However, they were stopped in the foyer of the restaurant when they arrived for their booking at 6pm on September 9.
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Mr Fulton said: "We drove up on the day and got into the restaurant foyer. The woman at the front desk asked if we had a reservation and I confirmed. She then hesitated to give us a menu and called over a gentleman colleague.
"They both started murmuring to each other whilst physically looking us up and down, paying particular attention to my friends clothing and tattoos. While doing this, the gentleman used the word ‘chavvy’ to describe, I assume, our clothing.
"The woman then looked at the sign to her left which stated the dress code, looked at me and, patronisingly, asked if I had ‘read the dress code’, to which we explained we called twice to confirm this.
"She then murmured to her colleague and then said that we cannot seat you dressed and looking the way we do.
"This was unbelievably embarrassing and made me feel like an absolute second class citizen.”
Mr Fulton added: ”We had to leave as I was close to tears and my friend helped me out of the restaurant. The response from them has been absolutely abysmal."
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The duo then dined at a nearby restaurant called Fido’s Bistro which they described as “fantastic”.
Mr Fulton claimed his complaint to Miller & Carter was met with an email that highlighted the restaurant was bound by its dress code.
A Miller & Carter Maidstone spokesman told KentLive: “We’re sorry for any disappointment caused, however we do have a dress code in place at the Steakhouse.”
- In the News
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