St. Jacobs retirement home ordered closed by Ontario regulatory body

A retirement home in St. Jacobs that houses 17 people has had its licence revoked by the regulatory body which oversees retirement homes in Ontario.

“The RHRA issued the order to revoke the licence of Village Manor because the Registrar believes that the licensee is no longer able to operate the retirement home according to the law and regulations,” Phil Norris, a spokesperson for the Retirement Homes Regulatory Authority (RHRA), told Global News through email.

A quick scan of the RHRA web site shows that Village Manor has been cited numerous times for issues such as verbal abuse, borrowing money from residents and having untrained staff watching over residents.

“This home has been inspected numerous times over the past three years and has been the subject of several other orders by the RHRA,” Norris said.

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